Booking Terms
A summary of our standard terms. Each group receives a written Group Travel Agreement with the details for its trip.
Template: have your attorney review before publishing.
Reservations and payments
Your seat is confirmed when we receive your registration and deposit. Final payment is due by the date listed for your trip (usually 60 days before motorcoach trips, 75 days before air trips and 100 days before cruises). Reservations not paid in full by the final payment date may be cancelled.
Cancellations by travelers
Cancellations must be made in writing. Charges depend on how close to departure you cancel and on supplier penalties:
| Days before departure | Motorcoach | Air | Cruise |
|---|---|---|---|
| 91 or more | Full refund less $50 fee | Full refund less $50 fee | Deposit refundable less $50 fee, if the cruise line allows |
| 90 to 61 | Deposit is non-refundable | Deposit is non-refundable | Cruise line penalties apply plus deposit |
| 60 to 31 | 50% of trip price | Airfare non-refundable once ticketed, plus 50% of land cost | Cruise line penalties apply |
| 30 or fewer / no-show | No refund | No refund | No refund |
Your trip’s written terms may differ to match supplier policies. Show tickets, airline tickets and other prepaid items may be non-refundable at any time.
Minimum participation
Group prices are based on a minimum number of paying travelers. If a group falls below the minimum, we may offer a revised price, a combined departure, or cancellation. If we cancel a trip, you receive a full refund of all money paid to DJ Travel Tours.
Travel insurance
We strongly recommend travel insurance. Travelers who decline coverage accept the cancellation charges above.
Our role
DJ Travel Tours plans and arranges trips and acts as an agent for independent suppliers such as motorcoach companies, hotels, restaurants, attractions, airlines and cruise lines, who are responsible for their own services. We are not responsible for events outside our control, including weather, illness outbreaks, government actions, strikes or mechanical problems.
Itinerary changes
We may make reasonable changes to itineraries when needed and will substitute services of equal or better value whenever possible.
Accessibility
Please tell us about mobility, dietary or other needs when you register so we can request reasonable arrangements. Travelers who need assistance should travel with a companion who can help them.
Photos
We may take group photos during trips for our website and social media. Let your escort know if you’d prefer not to be photographed.
Governing law
These terms are governed by the laws of the State of New Jersey.